Ways to activate your Getting Started kit devices
  1. Download the Xfinity app for free from Google Play or the App Store.
  2. Sign in using your Xfinity ID and password. ...
  3. Once you're signed in, select the Account tab from the bottom right of the Xfinity app.
  4. Select Activate xFi Gateway or Modem under the Devices section.
People also ask
How do I activate my new equipment on Xfinity?
Activate your modem or gateway If you aren't prompted to begin the activation process as soon as you sign in to the app, navigate to the activation entry point by selecting the Account tab from the bottom right corner of the Xfinity app and then pick Activate xFi Gateway or Modem under the Devices section.
Why won't Xfinity let me self install?
If an address has not had Xfinity service for the past 12 months, a technician will have to check that the cable line is properly fitted and delivering a signal. In some areas, customers can self-install service even if their home has not had active service in over 12 months.
How do I pick up my Xfinity self install kit?

Getting Started kit

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If you're new to Comcast, go to xfinity.com today to order your new Xfinity services. Your Getting Started kit will be sent directly to your home!
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Contact us to have an Xfinity Getting Started kit mailed to you.
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Can't wait? Make a reservation to pick one up at your local Xfinity Retail Store today!
Learn how to install and activate your Xfinity Internet service for an xFi Gateway with the Xfinity app.
Launch the Xfinity app and sign in using your Xfinity ID and password. · Once the internet connection has been found, you'll be prompted to Start Activation.
If you're activating your Xfinity Mobile device, go to xfinitymobile.com/activate. For additional information, see Getting Started Kit Installation Videos and ...
Get assistance for your Xfinity; self-install kit, as well as instructions for self service activation, installation help, troubleshooting, and much more!
Aug 14, 2017 · Activate with an Xfinity Gateway · Download the Xfinity app. Create your Xfinity ID and password. · Identify your device. Look for the QR code on ...
Set up automatic payments. Need More Help with Your Self-Installation? Explore videos, search FAQs and get troubleshooting support at xfinity.com/selfinstall.
Mar 23, 2021 · I've installed the self install package for home internet and opened my browser to activate the service. The website directs me to use a phone ...
Jun 1, 2022 · Activating your new modem is simple and easy via the Xfinity My Account App! ... Sign in using your Xfinity ID and password. If you don't have one ...
May 15, 2021 · I just received my self installation kit and I'm trying to set up my service and I was wondering if there is a way to activate the xfi ...