A fellow seller all of a sudden cannot sign into their acct or receive the email to change the password. Ebay has no answers and hasn't been able to help.

I cannot update my password because I cannot remember my original password. I've used the password reset option and nothing works. It is impossible.

The Ask a Mentor board has moved to a new location. Please go here to ask your question and a Community Mentor will be happy to help! Link: ...

All you need is a valid phone number or email address connected to your account. ... We want your journey here to be as great as can be, so we have put together ...

Try signing in using the eBay app. If you can get in via the app you can use that to change your email address, change your password or to link a social media ...

I tried to change my password so I don't have to use my Facebook account to log into ebay, but it will not let me log in with the new password.

You may be able to reset your password via email. From the sign in page, when prompted for a password, use the "Need help signing in?" link to see what options ...

Whether you've simply forgotten your password and need to reset it, or want to make a change for security reasons, it's easy to change your eBay password.

Ebay reset my password, now I can't sign in on app because it uses my fingerprint ... nevermind, just fixed it by registering through my Facebook account too.