I purchased a Shark Steam Mop from a seller. I received an email stating that the package had been delivered; however, I did not receive the package.

For an eBay claim of this sort the Money Back Guarantee is going to be a giant fail. This will be true if it is indeed a fake tracking scam issue or the parcel ...

The seller sent a package (what I believe to be an empty box) to an address in my zip code. FedEx says the package is delivered but the house in the.

I bought a product but the scammer shows that the product was delivered with a different shipping delivery code, when I talk to ebay customer service.

It is an automated system of denial. You have to get rid of the "item not received" concept and start thinking and fraud/fake tracking scam. The regular ...

I recently purchased what was supposed to be a used metal detector with pictures and whatnot. The seller had multiple listings with the same pictures.

The basic way the scam works is that you buy the item and nothing happens so you open a case, the seller than sends a tracking number that says it was delivered ...

The eBay staff that monitors the messages here are well aware of the fake tracking scam. Better yet, they actually have the authority to do something about it.

And the buyer call/contacted eBay and said can I have my money back and they gave the refund. So if the package was attempted eBay just gives back the funds?

The message appears to be a common scam message designed to get you to click on the removed link and to defraud you directly or else get your eBay credentials ...